The methodologies and techniques used to deliver timely and accurate information in a complex, dynamic information environment are challenging to any community or organization hosting a mass gathering. The Sport and Special Event Public Information and Emergency Notification course prepares planners, operators, communication professionals, government employees, and public safety professionals to create or enhance venue and event communication programs. The course prescribes best practices for common communication pitfalls and provides flexible and scalable solutions to various scenarios. The training leverages a combination of exercises, discussions, and activities to optimize participant experience.